Thank you for shopping with WB Ghorerbazar. We strive to provide the highest-quality groceries and products. Please take a moment to review our Refund and Returns Policy before making your purchase.

Non-Refundable Products

Due to the perishable nature of our products, all items sold by WB Ghorerbazar are non-refundable. This includes, but is not limited to:

  • Turmeric
  • Honey
  • Ghee
  • Spices
  • Other grocery items

Once these products leave our facility, we cannot accept returns or provide refunds. This policy ensures that the products you receive are of the highest quality, safe, and fresh.

Damaged or Defective Items

We take every precaution to ensure that your order arrives in perfect condition. However, if you receive a product that is damaged or defective, please contact us immediately with the following details:

  • Your order number
  • A description of the issue
  • Photos of the damaged product

We will review your request and, if eligible, provide a replacement for the damaged item at no additional cost.

Incorrect Orders

If you receive an incorrect item in your order, please notify us within 48 hours of receiving the package. We will arrange for a replacement of the correct item. Please keep the incorrect product in its original packaging and condition.

Cancellation Policy

Once an order is placed, it cannot be canceled, as we process and prepare your items for shipment immediately. We encourage you to review your order carefully before finalizing your purchase.

Contact Information

For any questions or concerns regarding our Refund and Returns Policy, please contact us:

Address:
VILL- SHYAMPUR
P.O-HASSANPUR
PS-SUTI
DIST-MURSHIDABAD
PIN-742201

Email:
wbahiyask@gmail.com

Phone:
6295505562